If you think you have found a bug or hamster seems to be behaving strange on your system, here is what you can do before filing a bug:
- First install hamster from sources and check if the problem is still happening
- Next look in the list of existing bugs, and check if perhaps the issue is there. If you have any additional information to add, please do so, but avoid “me too” and +1-ing as that just adds noise
- When filing the bug, check if perhaps hamster is encountering any errors in the code. To do that run the hamster services from a terminal: fire up two terminals and run one line in each (it’s perfectly safe and you can just press Ctrl+C and close the terminal after done – it will respawn the services as necessary):
killall hamster-service && hamster-service killall hamster-windows-service && hamster-windows-service
We will be very grateful if you follow these steps because it shortens all the bouncing back and forth needed to figure out what is going on!
Frequently asked questions
Where is the database file?
What about synchronization and backups?
What about tracking open windows and such?
How to request a new feature?